Boost your sales success
Whether it be merchandising, product knowledge or sales skills – we understand your issues and know your needs
Well-trained employees are the most important ingredient in a company. They are the key to handling properly increasingly shorter product cycles, more complex products and better informed customers. Whether it be topics for retail, the industry or a specific sector: Our experts find the ideal learning mix to ensure the long-term transfer of knowledge.
Our range of topics for sales and retail
- Product training
- Industry knowledge
- Cash register training
- Sales skills
- Sales onboarding
Solutions for sales and retail
We focus on your wishes, needs, requirements and framework conditions in each qualification concept. The company-specific knowledge of products, of how to handle customers and how to ensure the seamless performance of workflows must reach each and every employee in sales and retail in equal measure. The medium and format are crucial here.
Do you have sales employees that are very time-involved? Does you sales team have to travel often?
- Mobile WBT – learning on the road, including on mobile devices
- Online seminars – virtual seminars, live and interactive
Do you have sales employees in different branches? Do you work together with franchisees?
- Cash register simulation – independent learning without having to focus on the customer
- Quiz app – learn anywhere, whenever you like and on your own device
What can you do with ever short product lifecycles? In order to meet requirements, you need an efficient system of mass production – even when it comes to learning content. We help you to choose the right tools, provided targeted support in the design process and the training of technical authors. We also are the right contact partner and support for you when creating an update process.
The perfect learning mix
In order to ensure that sales expertise is firmly anchored in your employees, it is necessary to successfully integrate e-learning, face-to-face and online formats. Reach all of your employees with our comprehensive solution for sales and retail.
Curiosity and motivation guarantee effective learning. Raise awareness among your employees for an issue, touch them at a personal level and get them on your side for your plan.
This is how it works:
- Trailer – attractive packaging for your messages
- Webcast – information event for the web in which goals and reasons are explained
- Merchandise – small memory aids that keep your topics present
We place the focus squarely on the person and their learning needs. We provide the appropriate formats depending on the occupational group, management level, learning type and learning situation. Choose from a wide range of possibilities:
- Seminars and online seminars
- WBT – web-based training, practical, individual, mobile, transparent
- E-book – optimally prepared content
- Quiz app – spontaneous learning on the road, alone or in a competition
- Learning partner – shared learning with mutual feedback
- Train the trainer – train employees to be trainers
Offer your employees professional and timely support directly at their workstation. This way, you enable learning to take place in any situation. You have a range of different tools at your disposal here:
- TESS – Tool for E-Learning Search and Support (with search function, library and direct support)
- Five-step micro-content – use cases developed as required
- Quick infos – brief information in a printed format
- Community – employees help employees through social media channels.
- Product browser – key information on your smartphone
- FAQ app – get information through the smartphone